FAQ's
CLEANING AND CARE
The lens is the surface to be careful with. Use the microfiber cloth included with your glasses, and mild soap and water when they need more than a wipe. Strong cleaners strip the oleophobic coating on the inside of the lens — the layer that keeps skin oil and fingerprints from sticking — and once it's gone, the lens smudges faster and stays smudged.
The frame is far tougher — cleaning gets most makeup and sunscreen off.
IF THEY GET HOT
Left in a hot car, the frame softens. Let them cool on their own, without pulling or bending, and they return to their original shape. The material has a memory — which is also why we ask you not to bend the arms to adjust the fit.
BIODEGRADABLE FRAMES?
Are Saunt Eyewear frames biodegradable? They do not break down fast enough to be considered biodegradable. When the frames do break down, they turn into non-toxic micro plastics.
EASY RETURNS AND FREE EXCHANGES
If for any reason you're not satisfied with your Saunt sunglasses or readers please set up a free exchange or return within 14 days of receiving your order. Simply use our Exchanges & Returns Portal and we'll email you a pre-paid shipping label to send the product back to us. Any item you're returning or exchanging must be in the original new condition.
SHIPPING INFORMATION
We offer free shipping on U.S. orders over $150. We ship from San Diego, California using UPS mail, Monday through Friday. You will be sent a tracking number after purchase. If your order is placed by 2:00pm PST, it’s more than likely to go out that day.
WARRANTY - 2 YEARS
We stand behind our products 100%. If something goes wrong as a manufacturers defect, we will warranty for the first two years of the product.
If you need to have something warrantied, please email us at info@SauntEyewear.com . Warranty solutions can vary according to the problem, after you submit the warranty request we will contact you with the next steps. We will typically get back to you within 24 hours, Monday-Friday.
PRESCRIPTION RX
Have a technical optometry question? We know that world well and can help you. info@SauntEyewear.com
Contact Us
-
Customer service
info@saunteyewear.com -
Follow us