FAQ's

CLEANING AND CARE

The microfiber cloth that is included with your purchase has been designed specifically for cleaning your lenses. Using it will preserve the optical quality of your lenses. Use only mild soap and water if needed, and dry by gently blotting with the cloth provided. Never use strong cleaning solutions.

Cleaning our naturally textured frame surfaces. If oil, build up of sunscreen or makeup occurs it is recommended to use bio-degradable make-up removing wet wipes to clean.

BIODEGRADABLE FRAMES?

Are Saunt Eyewear frames biodegradable? They do not break down fast enough to be considered biodegradable. When the frames do break down, they turn into non-toxic micro plastics. 

EASY RETURNS AND FREE EXCHANGES

If for any reason you're not satisfied with your Saunt sunglasses or readers please set up a free exchange or $5 flat fee return within 30 days of receiving your order. Simply use our Exchanges & Returns Portal and we'll email you a pre-paid shipping label to send the product back to us. Any item you're returning or exchanging must be in the original new condition.

SHIPPING INFORMATION

We offer free shipping on all U.S. orders. We ship from San Diego, California using UPS mail, Monday through Friday. You will be sent a tracking number after purchase. If your order is placed by 2:00pm PST, it’s more than likely to go out that day.

WARRANTY - 2 YEARS

We stand behind our products 100%. If something goes wrong as a manufacturers defect, we will warranty for the first two years of the product.

If you need to have something warrantied, please email us at info@SauntEyewear.com . Warranty solutions can vary according to the problem, after you submit the warranty request we will contact you with the next steps. We will typically get back to you within 24 hours, Monday-Friday.

PRESCRIPTION RX

Have a technical optometry question? We know that world well and can help you. info@saunteyewear