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Ex: Shipping and return policies, size guides, and other common questions.
Are Saunt Eyewear frames biodegradable? They do not break down fast enough to be considered biodegradable.
When your frames have reached the end of their life for whatever reason, return them via mail to us, we will dispose of them responsibly and give you $20 off your next purchase.
EASY RETURNS AND FREE EXCHANGES
If for any reason you're not satisfied with your Saunt sunglasses or readers please set up a free exchange or $5 flat fee return within 30 days of receiving your order. Simply use our Exchanges & Returns Portal and we'll email you a pre-paid shipping label to send the product back to us. If returning, a $5 flat fee will be deducted from your refunded amount. Any item you're returning or exchanging must be in the original new condition. $5 flat fee returns are U.S. only please.
We offer free shipping on all U.S. orders. We ship from San Diego, California using USPS mail, Monday through Friday. You will be sent a tracking number after purchase. If your order is placed by 2:00pm PST, it’s more than likely to go out that day. Sometimes things slow down when the surf is pumping, sometimes things speed up when the ocean is flat and the wind is calm.
We stand behind our products 100%. If something goes wrong as a manufacturers defect, we will warranty for the first two years of the product.
If you need to have something warrantied, please email us at info@SauntEyewear.com . Warranty solutions can vary according to the problem, after you submit the warranty request we will contact you with the next steps. We will typically get back to you within 24 hours, Monday-Friday.
Have a technical optometry question? We know that world well and can help you. orders@SauntEyewear.com
CLEANING AND STORAGE
The storage microfiber bag that is included with your purchase has been designed specifically for your eyeglasses. Using them will preserve the optical quality of your lenses. Use only mild soap and water, and dry by gently blotting with the cloth provided. Never use cleaning solutions. Hand-wash and air-dry the cleaning cloth